An In-Depth FAQ for GE Appliance Owners in Charlestown

We know that appliance problems raise many questions. Below are detailed answers to some of the most frequent inquiries we receive regarding GE appliance repair.

• Why is my GE refrigerator not cooling?
  A GE refrigerator that is not cooling is a stressful situation. The most common causes are often maintenance related. If the condenser coils located at the bottom or back of the unit are coated in dust and pet hair, the system cannot dissipate heat effectively, causing the compressor to overheat and shut down. Another possibility is a failure in the evaporator fan motor, which is responsible for circulating cold air from the freezer to the fresh food compartment. If you hear the compressor running but the air is warm, it could indicate a problem with the start relay or, in more serious cases, a refrigerant leak or compressor failure. Troubleshooting these issues requires a systematic approach to isolate the specific component.
• How to fix a GE refrigerator that is not cooling in Charlestown?
  Fixing a cooling issue starts with basic troubleshooting. Check to ensure the thermostat settings have not been accidentally bumped. Listen for the sound of the fans and the compressor. If the unit is silent, check your breaker panel. However, if the lights are on and the unit is warm, professional repair is usually required. We recommend cleaning the condenser coils as a first step. If that does not resolve the issue, a technician needs to test the thermistors, fans, and sealed system components. Attempting to repair sealed system issues without proper training can cause further damage.
• GE refrigerator compressor repair cost Charlestown?
  The compressor is the engine of your refrigerator, and replacing it is a complex task involving the sealed refrigerant system. It requires specialized welding equipment and refrigerants. While we cannot provide specific numbers here, it is important to understand that compressor work is considered a major repair. It is often more involved than replacing a fan or a sensor. The feasibility of this repair often depends on the age and overall condition of the refrigerator. For high end models like GE Monogram or newer Profile units, compressor replacement is often a wise investment compared to the replacement of the entire unit.
• Why is my GE washing machine shaking violently?
  A washing machine that shakes violently typically has an issue with load balance or suspension. First, ensure the machine is level on the floor; even a slight wobble can amplify into violent shaking during a high speed spin. If the machine is level, the issue is likely internal. GE washers use suspension rods (in top loaders) or shock absorbers (in front loaders) to dampen the movement of the tub. If these components wear out or detach, the tub will bang against the cabinet. Another cause could be a loose concrete counterweight or a broken spider arm on the back of the drum.
• Why is my GE washing machine not draining?
  If your washer leaves clothes soaking wet or the tub full of water, the drain system is compromised. The most frequent culprit is a small object, like a coin or a sock, obstructing the drain pump or the hose. The drain pump filter may also be clogged with lint and debris. If the path is clear, the drain pump impeller may be broken or the motor itself may have burned out. Additionally, the lid switch must be engaged for the drain cycle to activate on many models. Our technicians check the entire drainage path to ensure water flows freely.
• My GE dryer won’t start, how to troubleshoot?
  A dryer that refuses to start can be caused by several safety switches. The most common is the door switch; if the unit thinks the door is open, it will not run. You should hear a distinct click when the door closes. Another common cause is a blown thermal fuse. This is a safety device designed to cut power if the dryer gets too hot, usually due to a clogged vent. If the thermal fuse blows, the dryer will appear completely dead. A broken start switch or a faulty timer can also prevent the unit from initiating the cycle.
• Why is my GE dryer running but not heating?
  This is a classic problem. In electric GE dryers, this is almost always caused by a broken heating element. Over time, the metal coil expands and contracts until it snaps, breaking the electrical circuit. It could also be a failure of the high limit thermostat or the cycling thermostat. In gas dryers, the drum will spin, but if the igniter is weak or the gas valve solenoids are defective, the burner will never light. We test the continuity of the heating circuit to find the break.
• Why are my dishes still wet in my GE dishwasher?
  Wet dishes are often a result of how the drying cycle functions. Many modern energy efficient dishwashers rely on condensation drying rather than a dedicated heating element. If you are not using a rinse aid agent, the water will not sheet off the dishes effectively, leaving drops that do not evaporate. If your model does have a heating element, it may be burnt out. Additionally, if the wash cycle water does not get hot enough (due to a faulty water heater or inlet valve), the residual heat will be insufficient to dry the dishes.
• Why is my GE dishwasher not cleaning dishes?
  Poor cleaning performance is usually linked to water flow or detergent issues. Check the spray arms to ensure the small holes are not clogged with seeds or food particles. The spray arms must also spin freely; if a tall plate blocks them, the water will not reach all the dishes. We also check the water inlet valve to ensure the unit is filling to the correct level. If the water level is too low, the pump cannot generate enough pressure to clean effectively. Using the correct high quality detergent is also critical for modern machines.
• How to fix a leaking GE dishwasher drain hose?
  A leaking drain hose can cause significant water damage. The leak often occurs at the connection point under the sink or where the hose connects to the pump. Over time, the rubber can become brittle and crack, or the clamp can loosen. To fix this, the dishwasher usually needs to be pulled out from the cabinet to access the pump connection. If the hose is cracked, it must be replaced entirely; tape is not a permanent solution. Ensuring a high loop in the drain hose installation is also important to prevent backflow.
• My GE oven is not heating to the correct temperature.
  If your oven is consistently too hot or too cool, it likely needs calibration. However, before calibrating, we must ensure the components are working. A weak bake element or a failing igniter can cause temperature fluctuations. The temperature sensor, a thin metal probe usually located in the back upper corner of the oven, is responsible for monitoring the heat. If this sensor’s resistance is out of spec, the control board will receive inaccurate data. We can test the sensor and replacing it often resolves the issue.
• Why does my GE gas stove keep clicking?
  A gas stove that clicks continuously after the burner is lit, or clicks when the knob is in the off position, usually has moisture in the ignition switches. This often happens after cleaning the cooktop with too much water. The moisture creates a short circuit that sends a signal to spark. Letting the unit dry out often fixes it. However, if the clicking persists, one of the burner switches or the spark module itself may be defective and require replacement.